LIAM MURRAY

"Without ambition one starts nothing. Without work one finishes nothing. The prize will not be sent to you. You have to win it."

Ralph Waldo Emerson

Thanks for visiting my website. I use it mainly as an on-line CV and below you will see a short summary of my skills and work experience as well as some of the kind things people have said about my work. These quotes cost me money so please don't disregard them....

 

Elsewhere on the site I provide more detail about my professional past as well as some of my other hobbies, principally playing jazz guitar every opportunity that presents itself. If you want to get in touch there are contact details at the bottom of the page.

My Professional Life

What Others Say

As far as 'the day job' is concerned I'm a senior manager/professional with more than 20yrs high-profile experience in Operations, Management Information and Third-Party Governance roles. I've worked across a broad range of different sectors (Investment banking, Life & Pensions, BPO Service Companies) and with global organisations like Barclays, Standard Life, Prudential and the Capita Group.

 

In 2015 I established my own boutique Management Consultancy - We Are Flat Five - and have already secured contracts with International Finance Data Services and Prudential UK. I'm absolutely passionate about the design and delivery of clear, accurate & actionable management information and then using that to continually improve service governance & delivery. The key thing I'm looking for in any role is impact – the chance to make a tangible difference to the way an organisation functions using data and governance in smart and innovative ways. Get in touch.

“Liam combines first rate MI skills with a keen business & commercial outlook, an unusual combination which positions him well to operate in & contribute to senior teams in third-party servicing environments.”

Steve Ferrari

Service Management Director, Prudential

“Liam is extremely responsive - he turns high quantities of work around very quickly. He also adds value to every interaction by ensuring not only that he is clear on what you need from him, but also by providing additional support and insight wherever possible ”

Chris Hudson

Client Director

Capita Life & Pensions

96

%

MANAGEMENT INFORMATION

80

%

OPERATIONS MANAGEMENT

98

%

SERVICE GOVERNANCE

97

%

OUTSOURCING

85

%

PROJECT MANAGEMENT

95

%

SUPPLIER MANAGEMENT

“Liam has a pragmatic, can do attitude and I have always found the quality of his work to be a key differentiator. The service he provided was always accurate and considered, a true asset.”

Tracy Harris

Customer Service Director

Prudential

“Liam has excellent analytical skills and always produces high quality work. I have always found him to be very helpful and innovative in terms of making suggestions on how we can improve our reporting and use the data effectively ”

Irene McGowan

Director, IFDS

 

Head of Operational Support (Interim)

Head of Operational Readiness

Head of BPO Governance

Don't hesitate to get in touch....

LIAM MURRAY

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"If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away."

Liam Murray COPYRIGHT © 2016